Shipping policy

Shipping costs

Shipping costs are $ 9.99 anywhere in Canada. However, for all orders over $ 50 and more before taxes, delivery is free! For orders outside of Canada, shipping costs are calculated at the checkout stage.

Delivery time

The status of my order is “delivered”, but I have not received my order? What should I do?

1. Verify that the shipping address you provided is correct.
2. < div> Check with your neighbors if they have not received your package by mistake.
3. Contact Canada Post.
4. < div> Once all these steps have been completed, write to us at info@colonelbobtail.com if you still have unfortunately not found your package.